Terms and Conditions

Effective as of 20 Sep 2019

1. General Terms

In these Terms and Conditions of Use (“Terms and Conditions”), “We”, “Our” and “Us” refers to LeyLoo.com. Use of this website constitutes your acceptance of these Terms and Conditions, as may be amended from time to time. If you do not agree to these Terms and Conditions, please do not use this website. We reserve the right, at any time, to modify, alter or update these Terms and Conditions of Use, and you agree to be bound by such modifications, alterations or updates.

2. Site Content

All materials, including illustrations, photographs, products, images, artwork, designs, texts, graphics, logos, button icons, images, audio clips, video clips and software (Collectively “Content”) appearing on this website are managed by LeyLoo.com and may be protected under the law. You may not download content from this website, or otherwise modify, obscure or delete any copyright or other property notices on the website. No right, title or interest in any materials and software is granted to you.

3. Links To Other Websites

LeyLoo.com makes no representation whatsoever regarding the content of any other websites that you may access from this website. When you access any other website from this website, please understand that it is independent from LeyLoo.com and that LeyLoo.com has no control over the content of that website. A link to any other website does not mean that LeyLoo.com endorses or accepts any responsibility for the content or use of such website.

4. Indemnification

You agree to indemnify and hold LeyLoo.com harmless from and against any and all claims, damages, costs and expenses, including but not limited to attorney’s fees, arising from or related to the use of this website, or from reliance upon any information contained in this website.

5. User Submissions

All comments, feedback, postcards, suggestions, ideas, pictures, and other submissions disclosed, submitted or offered to LeyLoo.com on or by this website or otherwise disclosed, submitted or offered in connection with your use of this website (collectively “comments”) shall be and remain [LeyLoo.com’s] property. Such disclosure, submission or offer of any comments shall constitute an assignment to LeyLoo.com of all worldwide rights, titles and interests in all copyrights and all other intellectual properties in the comments. LeyLoo.com will own exclusively all such right, title and interest and shall not be limited in any way in its use, commercial or otherwise, of any comments. Paperclip.pk is and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay you any compensation for use of any comments; or

(3) to respond to any of your comments.

Please also review LeyLoo.com’s PRIVACY POLICY. You agree that no comments submitted by you to LeyLoo.com will violate any right of any third party, including copyrights, trademarks, privacy or other personal or proprietary rights. You further agree that no comments submitted by you to the website will contain libelous or otherwise unlawful, abusive or obscene material. You are and shall be solely responsible for the comments you make.

FAQ

Most frequent questions and answers

Customers have the right to return or exchange items purchased from www.taizorder.com, a platform of GNST-LLP within 7 calendar days of purchase under the following conditions:

  1. Returned or exchanged items must have a manufacturing defect that cannot be repaired without compromising the items quality, fake, fiddle or does not match the specifications stated on the website.
  2. Returned items must be in their original packaging with all its original content, including, but not limited to, packaging, accessories and manuals.
  3. Returned items (unless defective, fake or fiddle) must be in resalable condition.
  4. Food (unless expired at time of delivery) and personal products such as, but not limited to, swimwear, underwear, newspapers, magazines, shaving equipment and hygiene products are not eligible for returns.
  5. Items bought during promotions or on discount are not eligible for refunds.
  6. Customers have the right to receive their refund against returned items in the same form of payment made at time of original purchase. For example, if you bought items in cash you will receive your refund in cash. However, GNST reserves the right to process the refund through a different mode of payment where deemed necessary and more efficient.
  7. Customers have the right to receive their refund in full. We will not deduct any kind of transactions fees, such as visa/Mastercard fees or processing fees, from your refund amount.
  8. Customers have the right to receive their refund within 14 calendar days of their original request.
  9. Customers have the right to exchange items purchased within 7 calendar days of purchase. Exchanged items must be in their original sealed packaging. We will offer customer the value of the item with in­store credit that will be valid for 6 months.

If you would like to return or exchange an eligible item of purchase, you can contact our customer service centre and we will arrange for pickup from your address stated in your invoice. When we collect your item, please provide us the original invoice at time of purchase.

Please allow us 10 business days to assess your return or exchange request.

 

  1. Only items that specify a warranty provider and a warranty time frame on the item product page at time of purchase are eligible for warranty.
  2. Warranties do not cover faults caused by misuse, physical damage, water damage, software viruses or the use of operating systems, programs or accessories that are not genuine and/or not approved by manufacturer.
  3. To benefit from any existing warranty, please provide the original invoice to the specified service centre.
  4. If you were not satisfied with the response of any of the service centres, please get in touch with us and we will make sure you get the treatment you deserve.

 

  1. We ship orders by our own delivery network and, from time to time, we will use 3rd party logistics partners.
  2. Once you have received the order, we (or our logistics partner) will ask you for your electronic or physical signature. Your signature will be a confirmation that you have received all items purchased in the order.
  3. If you are not present at the specified delivery address, we (or our logistics partner) can deliver the order to any person at the specified address and their signature on the order will be a confirmation that you have received all items purchased in the order.
  4. If we (or our logistics partner) reach your address and fail to deliver the order, please contact our customer service department to arrange an alternative delivery time. We will not be responsible for any orders that are not delivered within a period of 15 days after the day of purchase.

We are available to serve you and reply to your queries 24 hours a day, every day including holidays. Here is how you can contact us:

Call and Whatsapp: +92 336 0200135

email: cs@leyloo.com

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